The Data Protection Act puts obligations on users of personal information and lays down principles for its use.

One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us.

When contacting us, any information you provide will be held by DNA Estates Limited.

Relevant information may also be held by our agents and service providers.

Members of the DNA group of companies may use it to inform you by letter, telephone, e-mail, SMS texts or otherwise about any products and services offered by our group of companies and selected third parties, unless you have asked us not to do so.

We may record telephone conversations to offer additional security, resolve complaints and improve our standards.

All our employees are personally responsible for maintaining customer confidentiality. Unless you have given us your consent, we will not provide information about you to companies outside our group to use for their own marketing purposes.